Shipping policy
SHIPPING POLICY
Last Updated: August 23, 2026
Everoak works to process and dispatch orders as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays may begin processing on the next business day.
Processing times may be longer during periods of unusually high demand.
Delivery
Estimated delivery times are displayed during checkout or communicated after an order has been placed.
Delivery estimates are provided in good faith but are not guaranteed.
Delays may occur due to:
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Carrier delays
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Weather conditions
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Public holidays
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Incorrect or incomplete delivery information
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Customs or border processing where applicable
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Circumstances outside Everoak's reasonable control
Tracking
When tracking is available, customers will receive tracking information after the order has been dispatched.
Tracking information may take some time to update after shipment.
Incorrect Address
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your delivery address, contact us immediately at:
Email: support@everoak.com
We cannot guarantee that an address can be changed after an order has entered fulfillment or has already been shipped.
Lost or Damaged Shipments
If your tracking information shows an unusual delay, or if your package arrives damaged, please contact us so we can investigate the shipment.
Contact
For questions regarding shipping or delivery:
Everoak
Email: support@everoak.com